What Clients Say About the Work

Brought in my dad's old Seiko 5 that hadn't run properly in years. They explained exactly what was wrong and what the service would involve before starting. Came back regulated and running well. The condition note they included was a nice touch.

Went in for a simple battery change on my Tissot. They noticed the crystal was slightly chipped and asked if I wanted to deal with it at the same time — didn't pressure, just flagged it. I appreciated that approach. Battery was done same week.

Had a vintage Orient hand-wind that was losing about 8 minutes a day. They took it through their full mechanical service. Took about two weeks but I was kept updated throughout. It now runs within +2 seconds per day. Really solid work.

Had a sentimental watch — wore it every day for fifteen years and the case had really picked up scratches over time. They were careful about what they could and couldn't do to the finish. Came back looking refreshed without losing its worn character. That's exactly what I'd hoped for.

Decent experience overall. Dropped off a Citizen quartz that had stopped. Battery done efficiently, and they pointed out the caseback gasket needed replacing. They asked first, which I appreciated. Took a bit longer than the initial estimate but they messaged to explain why.

Brought in my grandfather's Miyota automatic that had been sitting for a very long time. I didn't know if it was worth servicing. They looked at it, gave me an honest assessment of what it would take and what the realistic outcome would be. Ended up doing the full Movement Renewal — it runs again and I'm glad I went ahead.